Hownd
Hownd Conditioning Shampoo
Hownd Conditioning Shampoo
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Shipping Policy
Shipping Policy
Order Processing
- It takes us 1- 2 business days to process all orders.
- Orders can be placed at any time. Orders placed on weekends or holidays will be processed the next business day.
- When you order any item after 1:00PM (GMT+0:00), it will begin processing the following business day.
Country and Weight wise Shipping Price
Country: United Kingdom
Transit Time and Cost:
- Standard Delivery (2–4 business days): Free
- Express Delivery (1–2 business days): £5.95
Countries: Ireland, France, Germany, Spain, Portugal, Belgium, Netherlands, Luxembourg, Poland, Austria, Italy, Denmark, Sweden, Finland, Norway, Switzerland, Estonia, Greece, Hungary, Latvia, Lithuania, Romania, Czech Republic, Slovakia
Weight and Cost:
- 0g - 500g = 8.99£
- 501g - 1000g = 10.10£
- 1001g - 1500g = 10.99£
- 1501g - 2000g = 15.50£
- 2001g - 5000g = 25.00£
- 5001g+ = 29.99£
Transit Time: 5–12 business days
Countries: United States, Canada, New Zealand, Japan, China, India, Israel, Türkiye, Malaysia, Philippines, Singapore, South Korea
Weight and Cost:
- 0g - 500g = 9.99£
- 501g - 1000g = 12.99£
- 1001g - 1500g = 15.99£
- 1501g - 2000g = 18.00£
- 2001g - 5000g = 29.00£
- 5001g - 7000g = 35.00£
- 7001g - 8000g = 40.00£
- 8001g - 9000g = 50.00£
- 9001g+ = 55.00£
Transit Time: 5–12 business days
Courier Name
We deliver your packages on time and safely using Royal Mail, DPD, or DHL (depending on service, destination and weight).
International Orders
International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Return and Refund Policy
Return and Refund Policy
Return Period
You may return items within 14 days of delivery for a full refund, provided the items are:
- Unused
- In original packaging
- In resale able condition
Returns requested after 14 days of delivery will not be accepted.
Return Shipping Costs
- Customers are responsible for return shipping costs, unless the item is faulty or damaged.
- Original shipping charges are non-refundable.
- No restocking fee is charged for standard returns.
Return Label
A return label may be provided upon request, depending on your location and the return method.
Return Address
To return your item, please send it to: Valentina Valentti Limited, Unit B101, 89 Bickersteth Road, London SW17 9SH, United Kingdom.
Refund Processing
Once your return is received and inspected:
- You will receive an email confirmation.
- Approved refunds are processed within 24 hours of receiving the returned item.
- Refunds are issued to the original payment method.
- Processing time may vary depending on your bank or payment provider.
Deep cleaning, while gentle on the skin and coat.
- Conditions, strengthens and helps reduce shedding
- Yup You Stink Conditioning Shampoo : YUP YOU STINK is a natural grime busting formula that washes off fox poo, dirt, grime, urine and all things stinky! Good for white coats and tear stains. It absorbs strong odours, and contains Eucalyptus and Cedarwood essential oils known for their deodorising, antibacterial and insect repelling properties. It is deep cleaning while gentle on the dog?s skin and coat. This PH-balanced formula, contains Argan oil, Oat kernel, Wheat protein & Aloe Vera leaf juice, which together nourish the skin, condition the coat, and leave a wonderful glossy sheen. Free from alcohol, parabens, soap, dyes and harsh chemicals. Safe to use with topical flea products. Leaping Bunny certified by Cruelty Free International.
- Puppy Conditioning Shampoo : Deep cleaning and super sensitive. Playful Pup contains a delicately fragranced blend of uplifting Lavender & Rose essential oils. An infusion of Lemongrass & Orange together with gentle cleansing agents helps keep the natural oil balance of your puppy's skin and coat. This PH-balanced formula contains Wheat protein, Oat kernel, Argan oil & Aloe Vera leaf juice to nourish the skin, as well as condition and soften the coat for easy grooming. Free from alcohol, parabens, soap, dyes and harsh chemicals. Safe to use with topical flea products. Leaping Bunny certified by Cruelty Free International.
- Keep Calm Conditioning Shampoo : Deep cleaning, while gentle on the skin and coat. Conditions, strengthens and helps reduce shedding. Keep Calm contains a calming blend of Lavender & Patchouli essential oils and is ideal for distressed and nervous pets. With added Rosemary and Cedarwood, known for their antibacterial and insect repelling properties. This PH-balanced formula contains Wheat protein, Oat kernel, Argan oil & Aloe Vera leaf juice to nourish the skin, as well as condition and soften the coat for easy grooming. Free from alcohol, parabens, soap, dyes and harsh chemicals. Safe to use with topical flea products. Leaping Bunny certified by Cruelty Free International
- Got an Itch Conditioning Shampoo : Relieves dry, flaky skin and restores lustre to dull coats of all breeds. Got an Itch? penetrates the hair follicles of long coats for deep cleaning and detangling. Use less shampoo for short coats. Moisturises and protects with added Rose, Orange & Bergamot essential oils. This PH-balanced formula contains Wheat protein, Oat kernel, Argan oil & Aloe Vera leaf juice to nourish the skin, as well as condition and soften the coat for easy grooming. Free from alcohol, parabens, soap, dyes and harsh chemicals. Safe to use with topical flea products. Leaping Bunny certified by Cruelty Free International
