Tetra
Tetra AquaSafe Water Conditioner
Tetra AquaSafe Water Conditioner
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Shipping Policy
Shipping Policy
Order Processing
- It takes us 1- 2 business days to process all orders.
- Orders can be placed at any time. Orders placed on weekends or holidays will be processed the next business day.
- When you order any item after 1:00PM (GMT+0:00), it will begin processing the following business day.
Country and Weight wise Shipping Price
Country: United Kingdom
Transit Time and Cost:
- Standard Delivery (2–4 business days): Free
- Express Delivery (1–2 business days): £5.95
Countries: Ireland, France, Germany, Spain, Portugal, Belgium, Netherlands, Luxembourg, Poland, Austria, Italy, Denmark, Sweden, Finland, Norway, Switzerland, Estonia, Greece, Hungary, Latvia, Lithuania, Romania, Czech Republic, Slovakia
Weight and Cost:
- 0g - 500g = 8.99£
- 501g - 1000g = 10.10£
- 1001g - 1500g = 10.99£
- 1501g - 2000g = 15.50£
- 2001g - 5000g = 25.00£
- 5001g+ = 29.99£
Transit Time: 5–12 business days
Countries: United States, Canada, New Zealand, Japan, China, India, Israel, Türkiye, Malaysia, Philippines, Singapore, South Korea
Weight and Cost:
- 0g - 500g = 9.99£
- 501g - 1000g = 12.99£
- 1001g - 1500g = 15.99£
- 1501g - 2000g = 18.00£
- 2001g - 5000g = 29.00£
- 5001g - 7000g = 35.00£
- 7001g - 8000g = 40.00£
- 8001g - 9000g = 50.00£
- 9001g+ = 55.00£
Transit Time: 5–12 business days
Courier Name
We deliver your packages on time and safely using Royal Mail, DPD, or DHL (depending on service, destination and weight).
International Orders
International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Return and Refund Policy
Return and Refund Policy
Return Period
You may return items within 14 days of delivery for a full refund, provided the items are:
- Unused
- In original packaging
- In resale able condition
Returns requested after 14 days of delivery will not be accepted.
Return Shipping Costs
- Customers are responsible for return shipping costs, unless the item is faulty or damaged.
- Original shipping charges are non-refundable.
- No restocking fee is charged for standard returns.
Return Label
A return label may be provided upon request, depending on your location and the return method.
Return Address
To return your item, please send it to: Valentina Valentti Limited, Unit B101, 89 Bickersteth Road, London SW17 9SH, United Kingdom.
Refund Processing
Once your return is received and inspected:
- You will receive an email confirmation.
- Approved refunds are processed within 24 hours of receiving the returned item.
- Refunds are issued to the original payment method.
- Processing time may vary depending on your bank or payment provider.
Tetra AquaSafe makes tap water safe for fish and reliably protects fish and plants against harmful substances contained in the water. The optimised vitamin B mix now reduces stress experienced by fish during water changes even more effectively and therefore creates the foundations for healthy life in an aquarium. Tetra AquaSafe is ideal for using during water changes and when setting up a new aquarium as it makes tap water safe for fish within a matter of seconds: it removes any harmful substances in the water, such as chlorine, chloramine, copper zinc and lead, immediately and thoroughly. What’s more, its vitamin B mix reduces any stress that fish may experience during water changes. The product contains a natural plant extract to protect fish gills and mucous membranes, thereby promoting long-term health. The optimized care formula is perfectly tailored to the special care needs of fishes’ skin and fins.
Furthermore, Tetra AquaSafe contains other essential vitamins, iodine and magnesium. Iodine supports vitality while magnesium promotes the growth and well-being of fish and plants. The care product also encourages the settlement and bioactivity of useful bacteria in the aquarium, which in turn ensure clean, healthy water. Tetra AquaSafe dissolves quickly in the aquarium water and offers long-term health benefits for all aquarium inhabitants. It is suitable for all freshwater and marine aquariums and is recommended whenever setting up a new aquarium or carrying out a water change. Tetra AquaSafe instantly makes tap water safe for fish and provides the ideal basis for a healthy life in an aquarium. When using Tetra AquaSafe in marine aquariums, however, the protein skimmer should be switched off to prevent large amounts of foam from forming.
- Makes tap water safe for fish
- Instantly removes dangerous chlorine, chloramine, copper, zinc and lead from tap water
- Optimised vitamin B mix reduces stress experienced by fish during water changes and therefore sustainably supports their health
- Contains a natural plant extract to protect fish gills and mucous membranes
- Vitamins, iodine and magnesium promote vitality, growth and well-being
- Improves the water clarity by promoting the growth of useful bacteria
- For use when setting up new aquariums, carrying out water changes and transporting fish
- For all freshwater and marine aquariums (switch off the protein skimmer)
- Shake well before use. Add 5 ml of Tetra AquaSafe for every 10 litres of newly added tap water directly into the aquarium. For all freshwater and marine aquariums (switch off protein skimmer).
