Pet Head
Pet Head Ditch The Dirt
Pet Head Ditch The Dirt
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Shipping Policy
Shipping Policy
Order Processing
- It takes us 1- 2 business days to process all orders.
- Orders can be placed at any time. Orders placed on weekends or holidays will be processed the next business day.
- When you order any item after 1:00PM (GMT+0:00), it will begin processing the following business day.
Country and Weight wise Shipping Price
Country: United Kingdom
Transit Time and Cost:
- Standard Delivery (2–4 business days): Free
- Express Delivery (1–2 business days): £5.95
Countries: Ireland, France, Germany, Spain, Portugal, Belgium, Netherlands, Luxembourg, Poland, Austria, Italy, Denmark, Sweden, Finland, Norway, Switzerland, Estonia, Greece, Hungary, Latvia, Lithuania, Romania, Czech Republic, Slovakia
Weight and Cost:
- 0g - 500g = 8.99£
- 501g - 1000g = 10.10£
- 1001g - 1500g = 10.99£
- 1501g - 2000g = 15.50£
- 2001g - 5000g = 25.00£
- 5001g+ = 29.99£
Transit Time: 5–12 business days
Countries: United States, Canada, New Zealand, Japan, China, India, Israel, Türkiye, Malaysia, Philippines, Singapore, South Korea
Weight and Cost:
- 0g - 500g = 9.99£
- 501g - 1000g = 12.99£
- 1001g - 1500g = 15.99£
- 1501g - 2000g = 18.00£
- 2001g - 5000g = 29.00£
- 5001g - 7000g = 35.00£
- 7001g - 8000g = 40.00£
- 8001g - 9000g = 50.00£
- 9001g+ = 55.00£
Transit Time: 5–12 business days
Courier Name
We deliver your packages on time and safely using Royal Mail, DPD, or DHL (depending on service, destination and weight).
International Orders
International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Return and Refund Policy
Return and Refund Policy
Return Period
You may return items within 14 days of delivery for a full refund, provided the items are:
- Unused
- In original packaging
- In resale able condition
Returns requested after 14 days of delivery will not be accepted.
Return Shipping Costs
- Customers are responsible for return shipping costs, unless the item is faulty or damaged.
- Original shipping charges are non-refundable.
- No restocking fee is charged for standard returns.
Return Label
A return label may be provided upon request, depending on your location and the return method.
Return Address
To return your item, please send it to: Valentina Valentti Limited, Unit B101, 89 Bickersteth Road, London SW17 9SH, United Kingdom.
Refund Processing
Once your return is received and inspected:
- You will receive an email confirmation.
- Approved refunds are processed within 24 hours of receiving the returned item.
- Refunds are issued to the original payment method.
- Processing time may vary depending on your bank or payment provider.
- Deodorising - Dog Deodorising spray to powerfully neutralize odours using charcoal power
- Natural Oil & Extracts - Our ditch the dirt, deodorizing spray contains Charcoal powder attracts dirt and oils. Orange peel oil and rosemary help to eliminate the bad smells.
- High Quality - Pet Head products are pH balanced, contain aloe vera & vegetable protein & natural, wholesome ingredients. Exclusive fragrances are formulated with thoughtful and premium ingredients.
- Directions - Spray onto fur, brush out and towel dry for a best smelling pooch. No rinse needed.
- Safe - for you and your dog. All Pet Head products are free from nasties - no parabens surfactants or dyes. Gluten & nut free for safety. Pet Head is proudly vegan and cruelty free.
Ditch The Dirt Shampoo
- Deodorising - Dog shampoo to powerfully neutralize odours using charcoal power
- Natural Oil & Extracts - Our ditch the dirt, deodorizing shampoo contains Charcoal powder that works like a magnet to attract dirt and oils. Orange peel oil helps to eliminate the bad smells
- High Quality - Pet Head products are pH balanced, contain aloe vera & vegetable protein & natural, wholesome ingredients. Exclusive fragrances are formulated with thoughtful and premium ingredients.
- Directions - Wet your dog's coat and massage the shampoo in gently, rinse thoroughly and towel dry or blow dry. Pair with Pet Head Ditch the Dirt conditioner and spray for great results
- Safe - for you and your dog. All Pet Head products are free from nasties - no parabens surfactants or dyes. Gluten & nut free for safety. Pet Head is proudly vegan and cruelty free.
